Our Managed Services Provider (MSP) offers a variety of IT services tailored to meet a business's unique requirements and is commonly utilized for this purpose
–
We help hospitals and healthcare institutions manage IT and applications. 'Healthcare is changing'. The IT infrastructure and staff at hospitals are often challenged by the newer technologies and equipment that are making their way into hospitals. Our Healthcare Management System ensures seamless integration and efficient management of these advancements
- Network Monitoring and Management:
MSPs keep an eye on your network to guarantee peak connectivity and performance. They reduce downtime and interruptions by proactively detecting and resolving problems using sophisticated tools. - Cloud Services:
MSPs assist with cloud migration, management, and optimization. They ensure that your cloud infrastructure is secure, compliant, and fully leveraged to meet your business needs. - Data Backup and Recovery:
MSPs implement robust data backup and recovery strategies to protect your critical information from loss, damage, or accidental deletion. They use the latest technologies to ensure data is always accessible and can be quickly restored if needed. - IT Helpdesk Services:
MSPs offer reliable technical support to address any IT issues promptly. This helps maintain productivity by minimizing workflow disruptions and ensuring quick resolutions. - IT Consulting Services:
MSPs provide expert advice on planning, implementing, and managing IT projects. They offer insights and recommendations to help you make informed decisions and achieve successful technology upgrades or changes. - Software and Hardware Updates:
MSPs ensure that your systems are up-to-date with the latest software patches and hardware upgrades. This helps prevent security vulnerabilities and keeps your IT infrastructure running smoothly.
Choosing the Right Managed Services Provider
When selecting an MSP, consider the following factors:
- Experience and Expertise: Seek out an MSP with a track record of success in your sector.
- Reputation: Check reviews and ask for references to gauge the MSP’s reliability.
- Service Range: Ensure the MSP offers the services your business needs.
- Support Availability: Select an MSP that offers 24/7 support.
- Cost: Look at price schemes to identify one that fits your means.
- Certifications: Verify any relevant industry certifications, especially if your business operates in a regulated sector.
How do we do?
BackBone Managed Services is an extension of the implementation arm of Aosta – wherein Aosta’a Implementation or Product Consultants will be planted for short to medium time frame at clients’ locations full time. We help hospitals /healthcare institutions to manage HIS platform efficienctly.
– Deploy dedicated IT Manpower at client premises
– Operations and process improvement support for HIS and other systems
– Act as a bridge between Aosta support and Customer IT desk
– Works on Vendor Contracts for a fixed time interval
Consulting Services
Any hospital will have issues when it comes to deploying the best IT practices. While the IT Manager is encountered with day to day problems, the Management is unable to capitalize the Systems for better decision making – mainly because the IT Manager is hard pressed to work beyond the realm of daily challenges.
Aosta provides strategic and result oriented consultation and advice to Hospitals when it comes to IT. As experts in Healthcare IT with more than 1000 man years’ experience, Aosta is well poised with varied expertise – be it Software, Hardware, Process, People etc.
> Marketing & promotion for Patient Care
> Billing and Revenue Management
> Doctor performance/ Turn around time
> MIS and BI Solutions
> Operational efficacy across departments
> Data driven analysis for Finance, Inventory, HR etc
> Process Automation & improvements etc
Engagement Model
Hospitals can choose “Aosta Advantage” (AA) program. This Program lets the Aosta Expert Team to do health checks on the above areas with specific reference to IT Support required. The team will also provide actions oriented recommendations with a time bound exercise.
AA follows a very simple engagement model to provide this service on Time and Material (T&M) basis. Hospital clients can sign up AA program which typically operates in the following manner:
> Aosta’s Senior Consultant will do an initial assessment exercise
> Aosta will present its findings based on the exercise to the Hospital Management where specific improvements or modifications have to be done across the above mentioned areas.
> Based on the outcome of the meeting, Aosta will devise a customized proposal detailing the deliverables, timeline and costs.
> Aosta will conclude the exercise by showing the clear metrics of improvements.